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Diplomas · Diploma

Diploma in Airline Operations Control & Flight Dispatch

The operations control centre end to end: flight planning, dispatch, disruption recovery, crew and fleet control — the skills behind every on-time airline.

150 hStudy time5Modules15Lessons0/15Lessons ready

Syllabus

  1. M01

    Operations Control

    • 1.1The operations control centre and its rolesIn preparation
    • 1.2Operational control and shared responsibilityIn preparation
    • 1.3Regulation of dispatch and flight operations officersIn preparation
  2. M02

    Flight Planning

    • 2.1Route planning, ATC flight plans and slotsIn preparation
    • 2.2Fuel policy and alternate selectionIn preparation
    • 2.3Weight, balance and performance for dispatchIn preparation
  3. M03

    Weather & Constraints

    • 3.1Operational meteorology for dispatchersIn preparation
    • 3.2ETOPS/EDTO and special operationsIn preparation
    • 3.3NOTAMs, MEL items and restrictionsIn preparation
  4. M04

    Disruption Management

    • 4.1Irregular operations and recovery strategiesIn preparation
    • 4.2Crew scheduling, legality and fatigue riskIn preparation
    • 4.3Passenger recovery and cost of delayIn preparation
  5. M05

    Running the Network

    • 5.1Fleet assignment and tail planningIn preparation
    • 5.2Communication with crews, stations and ATCIn preparation
    • 5.3Capstone: managing a hub disruption dayIn preparation